Trampoline park wins service and safety awards

Jumptastic has become the first trampoline park to be awarded with two quality marks from leading sports and leisure quality schemes.

Located in Gloucestershire, Jumptastic has achieved both Right Direction's new Trampoline quality mark, the first of its kind to be awarded in the UK, and Sport England's Quest Plus, the industry’s quality assurance and improvement programme, with more than 700 Quest-registered sport and leisure facilities across the UK.

Jumptastic’s Managing Director, Lee Myall said: “We have worked with Right Directions, the health and safety and quality management specialist that manages Quest, since start up, using the company’s Trampoline Park Safety Operating Plan (TPSOP), which sets out how a trampoline park should operate on a day to day basis, helping us to identify key risks at both design and operational stages.

“Achieving Quest is very important, for our staff and the trampoline park sector as a whole. It’s third party verification of our commitment to delivering an excellent day to day service, as well as continuous improvement across our facilities."

For recognition Jumpstastic had to undergo the Quest Plus mystery visit and a two day assessment, which scrutinised eight core modules on day one and five chosen modules on day two, evaluating performance on everything from housekeeping, health and safety management, staff training, maintenance of equipment, trampolining management to engaging with young people.

Upon the announcement of Jumptastic achieving these awards, Gill Twell, Head of Group Development & Quest Operations at Right Directions, said: "Within the Trampoline Park Quality Mark module, we factored in all the elements from our TPSOP.

"This means the Mark demonstrates a responsible and due diligent approach to health and safety, which is a key strength of the Jumptastic’s and the team should be very proud.”